We ship your Specter copper mug by DHL and it usually reaches you within two to three working days. Orders from 39 euros ship free within Germany. If anything happens in transit, drop us a line. We send a replacement without you having to argue for it.
Every mug is picked up and checked individually for finishing flaws before it leaves us. We pay particular attention to the rim and to where the handle joins the body. If you still spot something, get in touch via the contact form. We will find a solution, and quickly.
The Specter is made by experienced artisans in family-run workshops in India. The hammer pattern is created strike by strike by hand, which is why no two mugs are exactly alike. The mug is made from 100 percent pure copper and carries a transparent, food-safe lining inside that meets European food contact compliance requirements.
Wash your copper mug by hand with clean water and mild dish soap, then dry it with a soft cloth. Avoid using the dishwasher, steel wool, and abrasive cleaners. Responsible economic operator in accordance with the Product Safety Regulation (EU) 2023/988: Sandner GmbH, Mueller am Baum 5, 83714 Miesbach, Germany, info@specterandcup.de